# DoNotPay Introduces AI Feature to Handle Customer Service Calls for You! 📞 **URL:** \ **Category:** News & Articles\ **Tags:** tools, programming, ai\ **Created:** [October 19, 2024, 7:24pm UTC](https://onehack.st/t/donotpay-introduces-ai-feature-to-handle-customer-service-calls-for-you/294032 "2024-10-19T19:24:12Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![TheJoker](https://onehack.st/user_avatar/onehack.st/thejoker/32/22660_2.png) [@TheJoker](https://onehack.st/u/TheJoker)\ **Post date:** [October 19, 2024, 7:24pm UTC](https://onehack.st/t/donotpay-introduces-ai-feature-to-handle-customer-service-calls-for-you/294032/1 "2024-10-19T19:24:12Z")
**Summary:** 1. **AI-Driven Customer Support** **DoNotPay** has launched a new feature that uses artificial intelligence to make customer service calls on behalf of users, helping them avoid the hassle of navigating phone menus and hold music. 2. **Practical Use Cases** The AI can assist with various tasks, such as changing airline tickets, negotiating internet bills, porting phone numbers, and even seeking compensation for flight delays or lost luggage. 3. **Improved Voice Interaction** Thanks to advancements in OpenAI’s **GPT-4o model** , the AI can now engage in real-time voice conversations, reducing response times significantly to make interactions smoother and more efficient. 4. **Expanding Service Offerings** Previously, DoNotPay provided tools for connecting with customer service agents via chat, drafting emails, faxes, and even physical letters. The new calling feature enhances these capabilities. 5. **Increasing Demand** The demand for this service has surged, with DoNotPay now processing thousands of customer service calls, streamlining communication for users who dread these interactions. **Read more at:** [Fast Company](https://www.fastcompany.com/91210013/donotpay-will-now-call-customer-service-hotlines-for-you)