# How Bad Amazon Review Destroyed a Mom-and-Pop Business

**URL:** <https://onehack.st/t/how-bad-amazon-review-destroyed-a-mom-and-pop-business/286994>\
**Category:** News & Articles\
**Tags:** business\
**Created:** [July 15, 2024, 7:53pm UTC](https://onehack.st/t/how-bad-amazon-review-destroyed-a-mom-and-pop-business/286994 "2024-07-15T19:53:10Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![TheJoker](https://onehack.st/user_avatar/onehack.st/thejoker/32/22660_2.png) [@TheJoker](https://onehack.st/u/TheJoker)\
**Post date:** [July 15, 2024, 7:53pm UTC](https://onehack.st/t/how-bad-amazon-review-destroyed-a-mom-and-pop-business/286994/1 "2024-07-15T19:53:10Z")

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**Summary:**

1. **Impact of Negative Review** : Paul and Rachelle Baron, owners of Beau & Belle Littles, are facing severe financial difficulties due to a one-star review on Amazon. The review claimed they received a used, stained swim diaper, which has significantly impacted their business.

2. **Financial Strain** : The Barons report being $600,000 in debt and unable to sustain their livelihood since the review was posted. Despite their repeated appeals, Amazon has not removed the review.

3. **Concerns About Amazon’s Return Handling** : The incident highlights broader issues with Amazon’s return inspection process. While Amazon claims to inspect returned items before resale, former employees suggest that time constraints can lead to oversights.

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