# I have a Microsoft E5 but can't use smtp

**URL:** <https://onehack.st/t/i-have-a-microsoft-e5-but-cant-use-smtp/188779>\
**Category:** Discussion & Solutions\
**Tags:** solved\
**Created:** [June 10, 2021, 12:53pm UTC](https://onehack.st/t/i-have-a-microsoft-e5-but-cant-use-smtp/188779 "2021-06-10T12:53:29Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![wale4love24](https://onehack.st/user_avatar/onehack.st/wale4love24/32/17856_2.png) [@wale4love24](https://onehack.st/u/wale4love24)\
**Post date:** [June 10, 2021, 12:53pm UTC](https://onehack.st/t/i-have-a-microsoft-e5-but-cant-use-smtp/188779/1 "2021-06-10T12:53:30Z")

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I need helping understanding how to setup smtp on microsoft E5 with a third party application. Please i really need this help. THank you in advance

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**Author:** ![Exc\_Labs](https://onehack.st/user_avatar/onehack.st/exc_labs/32/29438_2.png) [@Exc\_Labs](https://onehack.st/u/Exc_Labs)\
**Post date:** [June 10, 2021, 1:53pm UTC](https://onehack.st/t/i-have-a-microsoft-e5-but-cant-use-smtp/188779/2 "2021-06-10T13:53:34Z")

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Make sure your admin allowed these options.

 ![image](https://onehack.st/uploads/default/original/3X/0/d/0dda4bc491ecb6f658050941141bb405e0a70299.png)

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**Author:** ![wale4love24](https://onehack.st/user_avatar/onehack.st/wale4love24/32/17856_2.png) [@wale4love24](https://onehack.st/u/wale4love24)\
**Post date:** [June 10, 2021, 4:23pm UTC](https://onehack.st/t/i-have-a-microsoft-e5-but-cant-use-smtp/188779/3 "2021-06-10T16:23:07Z")

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How can i get to these settings?

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**Author:** ![Exc\_Labs](https://onehack.st/user_avatar/onehack.st/exc_labs/32/29438_2.png) [@Exc\_Labs](https://onehack.st/u/Exc_Labs)\
**Post date:** [June 10, 2021, 4:26pm UTC](https://onehack.st/t/i-have-a-microsoft-e5-but-cant-use-smtp/188779/4 "2021-06-10T16:26:13Z")

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you should be Admin on your company. E5 is a Business account.

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**Author:** ![wale4love24](https://onehack.st/user_avatar/onehack.st/wale4love24/32/17856_2.png) [@wale4love24](https://onehack.st/u/wale4love24)\
**Post date:** [June 10, 2021, 4:27pm UTC](https://onehack.st/t/i-have-a-microsoft-e5-but-cant-use-smtp/188779/5 "2021-06-10T16:27:03Z")

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Yes i am the admin hence why i am asking

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**Author:** ![Exc\_Labs](https://onehack.st/user_avatar/onehack.st/exc_labs/32/29438_2.png) [@Exc\_Labs](https://onehack.st/u/Exc_Labs)\
**Post date:** [June 10, 2021, 4:39pm UTC](https://onehack.st/t/i-have-a-microsoft-e5-but-cant-use-smtp/188779/6 "2021-06-10T16:39:07Z")

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Login to [Exchange admin centre]:  
follow the steps mentioned in the below link: those are similar steps to enable SMTP.

> **[Managing email apps for user mailboxes](https://learn.microsoft.com/en-us/Exchange/recipients-in-exchange-online/manage-user-mailboxes/managing-email-apps-for-user-mailboxes)**
>
> This article explains how to enable or disable Exchange ActiveSync, MAPI, and Outlook on the web for a mailbox using the EAC or Exchange Online PowerShell.

 ![image](https://onehack.st/uploads/default/original/3X/f/9/f95445acabe8f75cdb9b3f8882039ec5522bd299.png)