# 💥 Microsoft Hits Back at Delta in Clash Over System Breakdown

**URL:** <https://onehack.st/t/microsoft-hits-back-at-delta-in-clash-over-system-breakdown/288492>\
**Category:** News & Articles\
**Tags:** windows\
**Created:** [August 7, 2024, 6:17am UTC](https://onehack.st/t/microsoft-hits-back-at-delta-in-clash-over-system-breakdown/288492 "2024-08-07T06:17:16Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![TheJoker](https://onehack.st/user_avatar/onehack.st/thejoker/32/22660_2.png) [@TheJoker](https://onehack.st/u/TheJoker)\
**Post date:** [August 7, 2024, 6:17am UTC](https://onehack.st/t/microsoft-hits-back-at-delta-in-clash-over-system-breakdown/288492/1 "2024-08-07T06:17:17Z")

</div>

**Summary:**

**1. Microsoft’s Assistance Offers Rejected:**

- Delta Air Lines declined Microsoft’s daily offers for technical support following a system outage.
- Microsoft CEO Satya Nadella personally emailed Delta CEO Ed Bastian but received no response.

**2. Conflict Escalation:**

- Microsoft claims its software did not cause the incident but offered free assistance.
- Delta has hired attorney David Boies and seeks compensation for a $500 million loss due to the outage.

**3. Outage Details:**

- The outage, caused by a software update from CrowdStrike, affected Microsoft systems and led Delta to cancel thousands of flights.
- Delta’s recovery lagged behind competitors, worsening the financial impact.

**Read more at:** [bloomberg.com](https://bloomberg.com)