# Microsoft's Odd Fix for CrowdStrike Blue Screen: Reboot 15 Times

**URL:** <https://onehack.st/t/microsofts-odd-fix-for-crowdstrike-blue-screen-reboot-15-times/287335>\
**Category:** News & Articles\
**Tags:** tips-tricks\
**Created:** [July 19, 2024, 10:45pm UTC](https://onehack.st/t/microsofts-odd-fix-for-crowdstrike-blue-screen-reboot-15-times/287335 "2024-07-19T22:45:58Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![TheJoker](https://onehack.st/user_avatar/onehack.st/thejoker/32/22660_2.png) [@TheJoker](https://onehack.st/u/TheJoker)\
**Post date:** [July 19, 2024, 10:45pm UTC](https://onehack.st/t/microsofts-odd-fix-for-crowdstrike-blue-screen-reboot-15-times/287335/1 "2024-07-19T22:45:59Z")

</div>

**Summary:**

1. **Reboot Solution** : Microsoft suggests a seemingly unusual fix for the widespread CrowdStrike Blue Screen of Death issue: reboot the affected Virtual Machines (VMs) up to 15 times to potentially resolve the problem.

2. **Specific File Issue** : The bug is associated with a file named C00000291\*.sys, which Microsoft advises deleting. However, users often face difficulties accessing the necessary system functions to remove the file.

3. **Customer Feedback** : Reports indicate some success with multiple reboots, highlighting this as an effective, albeit tedious, troubleshooting step amidst what may be the largest IT outage ever.