# NEED HELP URGENTLY!!! **URL:** \ **Category:** Discussion & Solutions\ **Tags:** solved\ **Created:** [April 20, 2020, 9:53am UTC](https://onehack.st/t/need-help-urgently/81017 "2020-04-20T09:53:56Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![M.Hassan\_Ali](https://onehack.st/user_avatar/onehack.st/m.hassan_ali/32/22715_2.png) [@M.Hassan\_Ali](https://onehack.st/u/M.Hassan_Ali)\ **Post date:** [April 20, 2020, 9:53am UTC](https://onehack.st/t/need-help-urgently/81017/1 "2020-04-20T09:53:56Z")
I’ve just encountered this error, I don’t know how it happened and how could it happen. if you guys have any idea of how is it possible then please tell me and also give me the solution. ![Screenshot (115)](https://onehack.st/uploads/default/original/3X/c/2/c21806bd957b494108a54700145eacb1f2562eff.png) ---
**Author:** ![Aina](https://onehack.st/user_avatar/onehack.st/aina/32/167469_2.png) [@Aina](https://onehack.st/u/Aina)\ **Post date:** [April 20, 2020, 9:57am UTC](https://onehack.st/t/need-help-urgently/81017/2 "2020-04-20T09:57:50Z")
Will you explain properly, what is it? what you’re doing, what file you’re opening?. Considering the error \> You’re opening a file but your OS does not have associated application to handle it, Example: for all video media files you always need Media player, so what file it is? find out the associated software that opens that file. If it is a file, Check the extension, what it is .xml, .pdf, etc? then Google search and find out what software can play it. ---
**Author:** ![M.Hassan\_Ali](https://onehack.st/user_avatar/onehack.st/m.hassan_ali/32/22715_2.png) [@M.Hassan\_Ali](https://onehack.st/u/M.Hassan_Ali)\ **Post date:** [April 20, 2020, 10:01am UTC](https://onehack.st/t/need-help-urgently/81017/3 "2020-04-20T10:01:15Z")
I’m trying to open my windows settings, I was not able to upload the full screenshot because it was too large that’s why I cropped it. ---
**Author:** ![Aina](https://onehack.st/user_avatar/onehack.st/aina/32/167469_2.png) [@Aina](https://onehack.st/u/Aina)\ **Post date:** [April 20, 2020, 10:04am UTC](https://onehack.st/t/need-help-urgently/81017/4 "2020-04-20T10:04:58Z")
> [@M.Hassan\_Ali](#): > > was not able to upload the full screenshot because it was too large that’s why I cropped it. First of all, Visit and follow: [https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93](https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93) Also Update your OS, it always recommended to resolve such causes. Else, try the troubleshoot: ## How to fix ms-settings:personalization-background error It is unfortunate but the ms-settings:personalization-background error is caused by a bug in operating system updates. It also can display `ms-settings:notifications` error besides the personalization-background error message. We cannot provide one solution for all these issues or say that you can use one tool or step and fix the error entirely. You should run a system scan with a tool like Reimageto ensure that malware is not involved, and then try to solve the problem with manual methods listed below or check for more recent Windows updates, restore the system to a previous working point. ## Reset Windows Store cache - Press the **Windows** button and **R** keys at the same time to open the **Run** box. - The type **WSReset.exe** and press **Enter.** - Close the window and try to launch the personalization settings. ## Create a new Account to fix ms-settings:personalization-background error - Open the **command box** and type **control userpasswords2**. ![image](https://onehack.st/uploads/default/original/3X/5/5/5592c4d185111fbf289e5223997a95a5c5f17c3d.jpeg) - Once the window opens, select the **Add** button and create the new account. - **Sign in without a Microsoft account.** - On the screen that opens choose **Local account.** - When the main window appears, select **Properties** and click **Group Membership** tab. - Select **Administrator** and press **OK** to exit. ![image](https://onehack.st/uploads/default/original/3X/7/8/7862cd2a21c5b84c9a2169b4ef8bf070bed19131.jpeg) - Try to launch Personalization or Display settings again. ## Run DISM tool and System File Checker to fix ms-settings:personalization-background error - Open **Command Prompt** and type **SFC /SCANNOW**. - **Reboot** the machine when the scan finishes. - Open CMD yet again and then type **Dism.exe /Online /Cleanup-Image /Restorehealth** - When the system gets repaired with DISM tool, **restart** the device. ![image](https://onehack.st/uploads/default/original/3X/7/8/787a28cb898ea6d9baf57c53580c7b8da1de53a2.jpeg) ---
**Author:** ![M.Hassan\_Ali](https://onehack.st/user_avatar/onehack.st/m.hassan_ali/32/22715_2.png) [@M.Hassan\_Ali](https://onehack.st/u/M.Hassan_Ali)\ **Post date:** [April 20, 2020, 10:17am UTC](https://onehack.st/t/need-help-urgently/81017/5 "2020-04-20T10:17:02Z")
> [@Aina](#): > > Also Update your OS, it always recommended to resolve such causes. I couldn’t update my OS because I cannot get into my settings and I’ve tried couple of the solutions you’ve told me but not the second one. I’m going to try it , I’ll update you if anything changes.