# \[SOLVED\] Gmail account problem need help

**URL:** <https://onehack.st/t/solved-gmail-account-problem-need-help/70314>\
**Category:** Tutorials & Methods\
**Tags:** solved\
**Created:** [February 18, 2020, 6:46pm UTC](https://onehack.st/t/solved-gmail-account-problem-need-help/70314 "2020-02-18T18:46:57Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![New.Guides](https://onehack.st/user_avatar/onehack.st/new.guides/32/32699_2.png) [@New.Guides](https://onehack.st/u/New.Guides)\
**Post date:** [February 18, 2020, 11:51pm UTC](https://onehack.st/t/solved-gmail-account-problem-need-help/70314/4 "2020-02-18T23:51:08Z")

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The only account recovery option Google provides starts at [https://accounts.google.com/signin/recovery](https://accounts.google.com/signin/recovery) (accounts can not be recovered through this forum or by contacting Google). Assuming you posted here because account recovery isn’t working, researching more accurate answers and using a known computer/IP-address will help. You also need to read the following resources:

- [https://support.google.com/accounts/thread/2307038](https://support.google.com/accounts/thread/2307038) - provides a brief overview of the process and sets expectations (not all accounts can be recovered).
- [http://gmailaccountrecovery.blogspot.com/](http://gmailaccountrecovery.blogspot.com/) - a detailed description of the account recovery process that covers most any question one might have (like ways to figure out the account creation date).

> Unfortunately, if you can’t use the provided method to prove ownership of the account Google will not give it to you.

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