How can I sign up for Chipotle U without ID. I already have a UMGC account but I forgot the SSN listed so I clicked none then it wanted Identidy verifcation so I clicked phone number but it couldn’t verify that. How else can I sign up. They use ID.me
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I am bumping up this thread.
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STUCK ON ID.ME VERIFICATION FOR CHIPOTLE U / UMGC?
Here’s the Fallback Path That Actually Works
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Clicking “none” for SSN and having phone verification fail isn’t a dead end, ID.me has a built-in escalation path for exactly this. Self-Service just isn’t the only route.
Key One — What’s Actually Happening
Self-Service verification wants a photo ID, a video selfie, and personal info including SSN. Skipping SSN pushes you toward phone verification as a substitute, and when that fails too, you hit Self-Service’s ceiling. That’s expected, not a dead end.[1]
Key Two — Your Real Options, in Order
| Option | What It Requires | When to Use |
|---|---|---|
| Short video call | Photo ID (license, state ID, passport, passport card) + SSN, live Trusted Referee | First fallback after Self-Service fails [1] |
| Extended video call | 2 primary docs, or 1 primary + 1 secondary, schedulable appointment | If short video call fails or you lack a standard US ID [2] |
| Fix phone number directly | Go to My Wallet → Sign In & Security, try “Call me” instead of text | If codes aren’t arriving at all [3][4] |
| Reset MFA | Required if you’ve changed phones/numbers since setup | Old-number codes will never arrive otherwise [5] |
Key Three — The Move That Actually Unblocks You
Go back into the ID.me flow and look specifically for “Verify with a video call” or “Talk to a Trusted Referee”, not another Self-Service retry. That live-agent path exists for exactly this scenario and doesn’t depend on the SSN field cooperating.[1]
If that button isn’t visible from the Chipotle U / UMGC enrollment screen, go to ID.me directly, sign into your existing Wallet there, complete verification independently, then return to the UMGC page once your Wallet shows verified.
Bottom Line
Self-Service failing doesn’t mean you’re stuck, it means you need the video call path instead. Fix your phone number or MFA first if that’s part of the breakdown, then let a live Trusted Referee confirm your identity directly.
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I dont want to give my id
Can I Enroll in UMGC/Chipotle U Without Using a Standard ID?
Short answer: No full bypass exists, but the document requirements are more flexible than the interface suggests.
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▍Context
This verification sits in front of real, employer-funded tuition benefits. ID.me’s identity proofing exists specifically to prevent fraud on programs like this. There is no supported path that removes the step entirely.
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▍Document Requirements, Broken Down
| Document Tier | Requirement | Substitutable? |
|---|---|---|
| Primary | One government-issued photo ID (driver’s license, state ID, or passport) |  No substitute exists |
| Secondary | Utility/cable/internet bill |  Flexible |
| Secondary | Medical bill | Flexible |
| Secondary | Vehicle registration | Flexible |
| Secondary | College/university student ID or transcript | Flexible, and no SSN required |
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▍Troubleshooting Checklist
| Step | Action |
|---|---|
| ① | Confirm the rejection reason before assuming the document is invalid, most failures are blur, glare, or wrong file type |
| ② | If avoiding the app/video call is the real concern, use in-person verification at ~650 partner retail locations [3] |
| ③ | If you have no document matching the primary ID requirement, apply for a state ID first, this is a prerequisite, not an ID.me limitation |
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▍Resolution Summary
There is flexibility in which secondary document qualifies, a student transcript works and requires no SSN, and in-person verification removes digital friction entirely. There is no flexibility in whether verification happens at all.
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