Summary:
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Shoplifting and Online Shift
Locking up merchandise to prevent shoplifting is driving frustrated shoppers to online stores. Retail theft is increasing, and store closures are rising. -
Sales Drop
Securing items in locked cases can lead to a 15% to 25% drop in sales. This approach is backfiring and making the shopping experience worse, as noted by experts. -
Retailer Reactions
Retailers like CVS and Walgreens are facing challenges with locked aisles, pushing customers towards online shopping. Even Amazon highlights the inconvenience of in-store shopping.
Read more at: Axios
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