Clickfix recaptcha encountered my website

Discussion & Solutions
1

Is there anyone who can help me log in to my website? I tried to log in, but the login page shows a CAPTCHA clickfix, and I don’t know how to resolve it. Even logging in directly from Hostinger to WordPress results in a blank white page.

1 Like
3

Before you can log back in, you need to know which fix to use — so scan first:

scan your domain
      ↓
 INFECTED?  or  CLEAN?
   ↓                ↓
 malware fix     plugin fix

:magnifying_glass_tilted_left: Scan first — free, no login, instant verdict

Sucuri SiteCheck — paste your domain, get infected or clean in seconds. Second opinion: VirusTotal.

:police_car_light: INFECTED

  • hPanel → Security → Malware Scanner — free, auto-cleans infected files
  • Files only, not your database — symptoms back after a clean scan = check wp_options/wp_posts/wp_users, or Hostinger’s paid Site Cleanup ($95) covers the DB
  • wp-content/mu-plugins/ — check for files you didn’t put there, known backdoor spot, invisible in your normal plugin list
  • Rotate every password: WP admin, hPanel, FTP/SSH, database
  • Ran the CAPTCHA’s command in Windows already? Scan that PC too

:toolbox: CLEAN

Broken security plugin, not a hack. Via File Manager or FTP:

  • Rename wp-content/object-cache.php → object-cache.php.off (Hostinger’s LiteSpeed cache is a known trigger for stuck login CAPTCHAs)
  • Or rename the plugin folder in wp-content/plugins/ (e.g. wordfence → wordfence-off) to disable it, log in, fix the CAPTCHA settings from inside

:key: Get back in, either path

hPanel → Websites → [your site] → Admin Panel — skips the front-end login, straight into wp-admin.

:floppy_disk: Still stuck

hPanel → Files → Backups — weekly auto-backups on every plan. Restore to before this started.