If you haven’t solved this:
- Backup your data somewhere (go to settings>backup>and choose an email)> If you are using newer android phone, connect your phone to a laptop> Click your phone and find a folder called Android> data>copy the whole folder called WhatsApp to somewhere safe on the laptop.
- If no backup needed or already done the backup:
- Are you rooted? If not rooted> uninstall whatsapp>check settings for OEM unlock and turn this off>clear playstore cache adn restart your phone> reinstall whatsapp from Playstore and login again.
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